Privacy Policy

EFFECTIVE AS OF OCTOBER 14, 2024

Thank you for visiting an online service (e.g., website) that posts a link to this Privacy Policy (“Service”) owned or operated by Project Achilles LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information about you when you interact with our Service, including purchasing memberships, merchandise, or digital products. It applies to all interactions with the Service, regardless of how it is accessed.

If you do not agree to the collection, use, or sharing of your data as described in this Privacy Policy, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide

We collect personal information directly from you when you:

  • Register for an account or purchase a gym membership.

  • Buy merchandise or digital products (e.g., videos or training programs).

  • Sign up for our newsletter or promotional emails.

  • Contact us for customer support or inquiries.

  • Participate in contests, promotions, or surveys.

The information you provide may include:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Payment card details (processed by third-party providers such as Stripe or PayPal).

  • Account Information: Username, password, and membership status.

  • Shipping Information: For merchandise orders.

1.2 Information Collected Automatically

We and our service providers may automatically collect certain information when you visit or use the Service. This data helps us improve your experience and protect the security of our platform. Information collected may include:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages viewed, time spent on the site, and interactions with the Service.

  • Tracking Technologies: Cookies, web beacons, and tracking pixels to analyze site usage and personalize content.

You may disable cookies through your browser settings, but doing so may affect certain features of the Service.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders for memberships, merchandise, and digital products.

  • Provide and improve our services and customer experience.

  • Send transactional emails (e.g., order confirmations, receipts).

  • Communicate about promotions, events, and offers (with your consent).

  • Provide customer support and handle returns or refunds.

  • Ensure the security and integrity of the Service.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment Processors: For secure payment transactions (e.g., Stripe, PayPal).

  • Shipping Providers: To deliver your merchandise orders.

  • Service Providers: For website hosting, analytics, and customer support.

  • Legal Authorities: If required by law or in response to legal processes.

  • Business Partners: If you participate in promotions or contests involving third parties.

  • In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Your Choices and Rights

4.1 Marketing Preferences

You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

4.2 Access, Update, and Delete Information

You may request access to your personal information or ask us to update or delete it, subject to legal or operational requirements.

4.3 Biometric Data and Consent

If biometric data (e.g., fingerprints) is used for access to our facilities, we will:

  • Obtain your written consent before collecting any biometric data.

  • Store it securely and retain it for no longer than three years.

  • Allow you to withdraw consent or request deletion at any time.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. Payment information is encrypted and handled by third-party payment processors. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. Biometric data, if collected, will not be stored beyond three years unless required for ongoing services or legal compliance.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. It is your responsibility to review this policy periodically by visiting this page to stay informed about how we collect, use, and protect your data. Any updates will be posted on this page, and your continued use of the Service after changes are posted constitutes your acceptance of the revised Privacy Policy.

8. GDPR COMPLIANCE FOR EU/EEA Residents

If you are located in the European Union (EU) or European Economic Area (EEA) and access our services, you are entitled to certain rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, restrict, or object to the processing of your personal data. If you provided consent to process your data, you may withdraw it at any time. To exercise these rights or request data deletion, please contact us at:

Email: info@projectachilles.com
Address: 324 N Michigan Ave, B1, Chicago, IL 60601

Additionally, by using our services, you acknowledge that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. We take steps to ensure your data is handled securely and in compliance with applicable data protection laws.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Project Achilles LLC
324 N Michigan Ave, B1
Chicago, IL 60601
Email: info@projectachilles.com